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Sorry to hear that the binoculars are out of collimation, when we got them from orion they told us they should be sent out in large shipping boxes specifically to avoid this kind of problem. The cost of getting them air freighted out to us from orion was nearly double what it would normally have been. It seems this was all in vain.
However, we can fix the problem.
We have someone who is local to us who fixes exactly this kind of problem for us and does so professionally.
Send them back down to us and we'll get them collimated for you and send them back up, it should only take a few days for us to get them collimated.
Ashley.
Sirius Optics
Shop 2, 2898 Logan Road
Underwood, QLD 4119
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