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Perhaps they either don't like the crew in suits, or I fall into the wrong range between amateur and serious astronomer on my learning journey. I have pondered am I comming across as having too many questions or maybe too much knowledge of buzzwords or concepts, but lacking practical experience and this is confusing their service protocol.
One thing I don't understand is how they keep in business with that location - which must have cost a mint, for years, with the rather low level of traffic and actual sales. Their rent must be many thousands per week and if there commisison is 10% - 15% and they have at least 3-4 salaries to payout how do they make ends meet? There is no way I can concieve they are selling say even $30,000 every week from their general level of trade I observe. The rent must be killing them unless they were in a long term, price locked contract that was really favourable to them.
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