Quote:
Originally Posted by g__day
I'm not dressed shabbily either - I stand over 6 feet, I'm wearing in a $2,000 suit, clean haircut, professional, mature etc... on his lunch break before the noon rush. I should look and smell like a sale that wants information delivered effectively then be able to transact as quickly as convienent as I'm generally time poor.
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Hmmm.. Think I was just wearing jeans and shirt; don't know how I smell - OK I guess, no money to spend this time - just a warranty repair.

But seriously it certainly sounds like you have been treated rather shabbily. I know there are mixed opinions on this shop but I can only call it as I see it.
I will have to give you top marks however for persistance.