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AustPost are obligated to chase it up, especially if it was registered. Ask at your local post office, but you'll probably need to ring up a specific department and get them to launch an investigation. (I had to do this once, but I forget the details.) If the staff at your post office are half competent they will be able to tell you what you need to do. If they're not, go and ask at the next nearest post office, look online, ring up. Good luck! and don't give up!
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