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Better steamed than raw. Prefer them cooked in white wine & olive oil though with a generous helping of finely chopped of parsley.
Dealers should take responsibility. Blaming the customers for buying elsewhere and business failing to succeed is poor form.
That said, those of us (customers) who know better and know about good honest and valuable local vendors should make an effort to inform newcomers and also to highlight the benefits of buying locally (by "locally" I mean not from overseas; in Melbourne that's pretty much all it can mean now).
My main advice to AU buyers is to make an effort to contact AU dealers, talk to them on the phone or converse via email. Don't just do window shopping online. There are some very knowledgeable & helpful vendors out there and a retailer who is on the ball will be able to get a lot of gear for you cheaper than you're able to get it from overseas. Some of these guys cannot keep their websites constantly up-to-date because that too costs time and money. Contacting dealers is the best way to suss them out and to find the best deal. Also, there is something to be said for a productive mutually beneficial long term relationship with your fave vendors.
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