Quote:
Originally Posted by Nikolas
Yep it is the importers and suppliers that are the real crooks in the business, we have way too many hierarchies all taking a cut before it even gets to the retailer
One does not have time to call and wait on hold when one is in the classroom and time is limited outside of teaching and administration.
It can't be that hard to give an estimate, how do other sites do it?
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Hence I only purchase items that can be dealt with easily from overseas unless they are complex, then I'll take the hit.[/QUOTE]
Thanks for sharing Nik!
I promise not to whine about customers who have done their homework and don't expect us to fix their broken toys on the cheap for them or under "warranty". Most of our customers are very patient angels, but then you got some weird guy whining about something that isn't true... it really throws you off.
Personally, it took us months (almost 6) to get the website up and running. We refused to launch it until we got the shipping calculator done. It took months because the people who made the plugin were flat-out busy and we couldn't do it ourselves. So I totally understand Bintel wanting you to call first for a quote. I think even with everyone calling for quotes it wouldn't take up 6 months of our time!
A good estimate, if you want to get an idea of shipping and you know the box size and weight, is to hop on to Temando or Baggage Freight online quoting system. They do volume discount pricing so it's cheaper than AusPost for large parcels.
And it still occasionally is glitchy.
There are other plugins/services but they were slow, gave poor rates, or only worked with overseas (mainly US) sites. I had it giving people $400 quotes for shipping a tiny box locally at one time but I think I fixed it.
