Quote:
Originally Posted by kittenshark
Good luck getting warranty service on that one. I've lost count on the number of customers who thought they got warranty service on imports but when something goes wrong the US retailer won't pay help them at all, and the local dealer can't help get parts because the supplier won't supply it for people importing themselves.
Synta (skywatcher and orion) scopes have 5 years manufacturer's warranty. This is why you get the $1,095 price tag for the Ed80s here because the warranty service is done locally.
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Seriously what could go so wrong?
It arrived it is perfect it works. In the rare occasion one of these are faulty there are other ways of getting it serviced/repaired that still would be cheaper than paying the full price.
I have bought large ticket and small ticket items from Bintel but since they shut up shop in Melbourne it's been a nightmare. I've ordered 2 items from them and they never take out the postage cost until AFTER it has been sent so you are never sure how much an item will cost to be sent to Melbourne. It's a little dishonest as it's not in the final price. This is not the Bintel I supported.
Ozscopes are ok but they don't stock a lot of stuff. It's getting harder to get what you need locally. Warranty is nice to have but it's not the be all and end all when I purchase stuff that is hundreds of dollars cheaper for medium and small ticket items.
How many people buy second hand and are happy?
unfortunately as long as we are gouged by the importers the retailers are the ones who suffer.
So you should not have a beef with the end user your beef is with the importers and the middle men. *cough celestron cough* is a prize example. I know that there are changes in motion with celestron but it's nothing set in concrete yet and they are still over priced here.