Quote:
Originally Posted by doppler
"Freight and Handling
You (the customer) will be responsible for costs incurred in returning the faulty item to Tasco for assessment. You can choose any shipping method when returning an item to Tasco (courier, reg post etc). In turn, Tasco will cover all costs in returning the repaired/replaced item back to you (using StarTrack Express courier or registered post)."
The customer shouldn't be out of pocket for a failure in quality control, the scope is brand new and doesn't work as specified.
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I took this from the tasco sales site, and I think this warranty was directed to their customers (the dealers), not the end consumer.
If you bought it direct from them (wholesale), yes according to them you have to pay shipping back.
If you bought it from the retailer, it would depend on the retailer's warranty terms and conditions so you need to consult the retailer, not Tasco, if you want to claim shipping and such other costs.
It is not misleading if it's clearly stated, but is it good service?
