Take it back and get a Sony , these LG's are a lot like Samsung phones , APITA ! . Update this , download that and the next thing you have a phone memory full of rubbish you will never use and cant delete !!!
I had the same problem 3 weeks ago with a LG blu ray from Harvey Norman so I returded it the next day ( sunday ) no questions asked , they were good and replaced it with a Sony , awsome player out the box .
Good luck , where did you get it , by the way ?
Brian.