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We've been looking for a new car and I looked into this when Subaru entered the new car equation. You have to realise that if you search online for problems all you'll find is problems. Search for dual clutch direct shift gearbox problems and there are lots of results there too.
The biggest issue, I believe, is the lack of gearbox servicing. I have an '08 new to me auto diesel Golf here and recently found out that they don't list a gearbox filter/oil change as part of the service routine. I changed the filter/fluid myself and found out why. It cost me $285 for 6 liters of fluid plus the $10 filter and it took me about 4 hours to get the job done. The filter/refill point is buried under a lot of hardware that must be removed. I guess they'd charge almost $800 for a gearbox oil/filter change at a dealers.
I found the Subaru didn't schedule a gearbox fluid/filter change just like VW.
I also have a 2001 BMW 530i here which also has lifetime fluid in the gearbox. When I changed it and the filter at 170K Kms really black molasse came out.
I don't think engineering is the issue with any of the gearboxes out there. It's cutting maintenance schedules to make servicing fees look cheaper.
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