Just thought I should publicly thank Mike and Don from Bintel, Sydney for their efforts in rectifying a jerky R.A drive on my ETX.
I took the scope down on Thursday morning and although there were some unexpected complications, still had it back in my possession by midday Friday.
Most people (including myself) are quick to criticise bad service and rightly so. But I am also a strong believer in acknowledging good service and "spreading the word". Good after sales service ranks very high in my books.
