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Paul, there are several other models aside from the ER-X in the Edge Router range, I have the ER-POE at home, 5 ports, all Gigabit, Power feed is via either 24 or 48V plugpack on the ER-POE, the bonus is that POE can be fed to any port/s and is software selectable for either 48 or 24V (needs 48V plugpack for that). I have one UniFi AP running at 24 V POE and an IP handset running from 48V.
I install and program PABX's for a living VOIP is very much a part of that process now days, we've found the Edge router to be rock solid in that application and there is nothing we or our customers have needed that couldn't be provisioned.
The Edge routers we've used have performed flawlessly, we have a VPN set up between work and 2 of our home sites, I have never had to reboot any of the routers (we do run them on UPS'). They are not a DSL router so if you have ADSL you will need a modem (bridging mode) as well.
My first ER was the Lite version, 3 x Gigabit ports, the earlier version had some GUI functionality but was largely CLI driven using the Vyetta command set (similar to Cisco).
I battled with it for a couple of days before I had everything running to my satsifaction but it wasn't that difficult.
Subsequent versions have refined the GUI to the extent for most setups you can use the GUI and don't need to delve in to the CLI.
They really are a top notch router, continuously refined, support and documentation could be better although there is an excellent support forum and lots of wiki how to out there.
If you do decide on one I can give you some help if you have problems getting it configured.
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