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You are getting 35x and 56x with those eyepieces, so if you are getting clear images on other objects you should be able to see Jupiter as a very small circle with possibly a couple of stripes across the middle, and some nearby "stars" in a line (its' moons) and Venus as a tiny 1/2 moon at the moment. Are you sure you are looking at the planets and not at stars? At 4.30am Venus is almost due East, but only 6-7 degrees above the horizon, and Jupiter is North of East and about 19 degrees up- so neither are well positioned for viewing and both (especially Venus) will be a bit fuzzy due to their low altitude; but you should still be able to see that they are not stars!
Good luck,
Dean
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