Thread: My Gov
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Old 01-10-2015, 08:35 PM
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GrahamL
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GrahamL is offline
 
Join Date: Jun 2006
Location: ballina
Posts: 3,265
Spoke to the My gov help desk today.

Yes what I'm going through is definately not a geezer related incident

I'm told its somehow (he did use this word ) to do with customers not
accessing there account for some time and hes come across this numerous times , which fits with me not logging in for a year.

Went on to advise that this cant be fixed from his end and to keep trying
He did ask would I like him to forward a complaint up the line
Asked has it done any good in the past , his reply was well no but if they keep getting negative feedback things will change eventually, passed on going down that road .

But wait there is a way to beat this , register a new account
but you cant use your existing email , , it can be released to be used again if you request it , generally takes 2 weeks to process
Tax lodgement ongoing ,, there is a penalty looming end of next month ,, bet they can get that sorted and sent to me quite quickly
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