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Considering just how many tasks and departments it integrates (thereby removing more jobs), it does fairly well. I use it for Medicare more than anything, and it seems to work fine SOMETIMES, terribly MOST times.
I can guarantee the IT was outsourced to the cheapest bid...probably an Indian or Chinese company knowing our totally inept and short-sighted government.
And I bet it is also far easier to hack into the mygov system than it is to hack the New York Times Square billboard...
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