Thread: Bloody Aus Post
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Old 19-09-2015, 10:41 AM
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FlashDrive (Poppy)
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Join Date: Apr 2008
Location: Bribie Island
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Quote:
Originally Posted by PCH View Post
An item that I sold to a chap on here went missing just recently for a few days, and whether it was coincidence or not I'll never know, but within an hour of my call their 131318#1#1 number, I received an email saying the item was on the truck for delivery today, followed by a 'delivered' email ten minutes later. Finally I received confirmation from the purchaser.

So all's well that ends well, I'm grateful for that. But exactly where it had been hiding for a week, that they managed to find it in about ten minutes is a bit baffling!

Then today, I got the automated follow-up survey call...

"Based on your recent call to (switch to a different voice - 'ALEX') from our (switch to a different voice - 'QUEENSLAND') branch, how likely are you to recommend Australia Post to a family member or friend? Where 0 is not at all and 10 is extremely likely.

I mean, what am I gonna say? No I'm gonna recommend all my friends take their letters to the freakin' butchers to post!?! W-nkers!

Just for the sake of playing along, I waited til the end when the voice goes quiet, and said '7'.

The voice waits a few moments before repeating the entire message as above.

This time, still hanging in there for some reason, I say '6'. Same delay. I say '5', - nothing. '4' - we don't seem to have detected an answer yet. ANOTHER REPEAT of entire message.

Slam the phone down.

I mean wtf !!! Are these guys serious?

The girl from optus called me yesterday to tell me I might be eligible for a promotion. Ooooo CEO here I come

I say to her, sorry to disappoint but I'm driving and I don't wanna cop a fine. Bye. Slam!

And then today, I get the sms from bl**dy optus asking me how, based on my conversation with whatever-her-name-was yesterday, how would I rate...?

These guys REALLY p**s me off with their stoopid surveys.

Anyway, have a nice days chaps, that's all I wanted to say
I whole heartily agree Paul ....their idiots to the core...

Just delivery my Parcel as I've paid you to...forget your stupid surveys, not interested..

Col...
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