[The_bluester (Paul)]

That may be so, but if they want any chance of getting in on the party they have to change.

To take the car parts example, many thousands of kilometers of transit from Texas to an international hub, back over the top of Texas again and then to Tullamarine via Hawaii takes a couple about 36 hours with tracking updates every couple of hours as a parcel goes in and out of the many stops involved crossing the US, then it takes five days or more AFTER the customs clearance is noted in the tracking (Typically the LAST tracking entry) before the package manages the 45KM from Tullamarine to my place.

Queensland to Melbourne is even worse, two weeks to get a box smaller than a box of tissues from Queensland to me. And the tracking was "Picked up-In transit-Delivered" With that last one being about three days before it actually was delivered, they consider sitting at the local LPO to be "Delivered".

If international parcels by other agencies cost them money, they need to make themselves an attractive option to use from end to end. Glacial delivery, atrocious tracking and uncompetitive cost care not likely to make me tick a box for "Use Aus Post" for any international items I might buy, even if the option was available. I tried the Aus post US service once, it took three weeks to get a small item from the US, the postage cost a bucket for something small and light and the last useful tracking was in the US when the US service delivered it to Aus Post!

Painting the trucks blue is not going to fix the service and that is what they need to do to get a part of the pie.

Edited to add, it is also not as though they are prioritising revenue generating in country post and parcels given that the average delivery times for those are not consistently better than international mail handed off to them for final delivery.