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Hello Guylain,
No I have not been able to upgrade because I cannot log in. I am unable to renew my password because the log in detail email does not arrive. I tried to use the contact links on the webpage but they won't work because my email address is recognised as having an account. I am not trying to criticise anyone. I genuinely could not see how to resolve this.
I still need your help.
Regards
Ian
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