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Ok, I have an update on this.
Kevin Legore of Skywatcher US has been a great help, providing me with the attached diagram.
Kevin also provided the warning The pads on the Esprit focuser can be adjusted but be careful when backing the screws off as the pads are only kept in place my pressure of the screws and the draw tube. I have attached a picture to show this.
Now it was a bit tricky adjusting it, I had to make multiple adjustments to the two sets of grub screws (there's another set on the other side of the focuser), as well as the grub screw I posted earlier. At one point I went too far and there was a distinct thud when the focuser reached a certain point. But after much tweaking I think I've finally got it sorted.
Tasco Australia still haven't responded to me regarding my issues with the focuser, nor regarding the missing flattener, but at least a rep in the US with no obligation to help came to the rescue regarding the focuser.
The documentation that came with the Esprit doesn't seem to quite match the bits and pieces that came with it, but I did piece together something pretty cool. With the extender and adapter that comes with it I'm able to set up my entire (for the moment) imaging train without a single one of those crappy brass-ring compression things. The entire lot is threaded and very secure, which I think is pretty damned cool.
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