[Shiraz (Ray)]

I bought an SX camera through AEC and had mixed feelings about the exercise.

Claude would only order the unit from the UK when I had paid half the amount in deposit - that in itself was bit scary, since I had no previous experience with AEC and the Google streetview of the business address is not re-assuring. It arrived within about a month and in good order, so that bit worked OK. However, when the camera failed after a few weeks, Claude was unable to provide any local assistance in getting it fixed, apart from telling me that SX cameras never fail and then instructing me that I should send it direct to SX in the UK for warranty repair. The completely DIY nature of the after sales service was disappointing and not what I was expecting when buying from an Australian dealership - AEC did eventually refund my postage costs though.