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I just read this and am surprised.........Jonathan Knowles has had a great reputation for a long time and I can't imagine what has happened to explain your experience.
Re buying from o/seas.........between 8 and 12 years ago I/we purchased approx., $30k worth of audio recording gear and music instruments from the US and did not experience one problem, just as when approx., 3 years ago I started purchasing astro gear.......eg: a C9.25, etc., absolutely no problems.
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