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Hi Rod,
How have you been able to confirm the miss collimation? The reason I ask is that a surprising number of people are unable to merge the two point source images, for example Saturn in binoviewers.
I am one. I have a slight muscular misalignment of my eyes which is not noticeable day to day. However it means that I cannot merge the two images of say Saturn or Jupiter. Same applies to single bright stars and any other singular bright point sources of light. As an example I cannot chase double stars with the binos.
The Moon is a completely different story. My brain has no trouble merging the two images to give that immersive 3D effect. I do all my Moon observing with binos. I also do most of my observing of nebula, star clusters, globulars and broadly populated star fields with binos - it is a more relaxed immersive view.
So, it might be worth eliminating this possibility before committing $s to to have them serviced unless you know precisely that they are out of collimation. To do this, my only suggestions are to try another binoviewer if you access to one or a binocular (the low mag may not show up the problem - it does for me. I cannot even merge Saturn in 7x50 binoculars) that you know is in collimation. Or perhaps get a number of friends to look through your binos and see what their experience is.
Good luck.
Steve
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