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G'day Jim
I had the same problem with mine for a while and mine came from oz.
Make sure your start position is tube horizontal pointing north, with the control panel facing south.
I think I went into settings (I can't remember exactly where in the menu) and changed the location to where I am.
I then did an auto alignment where it does all it's toing and froing, up and down, back and forth etc. Then I parked it and turned it off.
When turned back on it was fine. Never had a another problem.
Kev
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