[inertia8 (Australia)]

Can you focus on a distant tree and have you aligned the red dot finder to the scope yet?

Be careful not to unscrew the focuser all the way out or you might drop it and the eyepiece. I've come close on mine. Start by screwing it most of the way in then you'll know you only need to slowly unscrew to focus. As has been said when the airy disc of the star begins to shrink you are headed in the right direction, go slowly so as bot to miss when the image comes to focus.

Some of these did have an issue whereby the stud/bolt that holds the secondary mirror in place was not long enough to place the secondary in the center of the tube. I've measured mine from the edge of the mirror holder (black thing with screws in it) along the stud and to the edge of the tube assembly and it is approx 63.5mm. If you check it be careful to do this in a horizontal position so as to avoid dropping anything down into the tube.

This issue was with a batch of scopes from quite some time ago and so I would think that most modern stock would not have this issue. If it does I'm sure the retailer will replace it, worse case a new stud could be sourced.

Please post some pictures of the scope setup if you can and remember to keep fingers away from that shiny exposed secondary mirror!