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I'd give it another week and wait until the Easter holiday period finishes this week. Spain pretty much will shut down over Semana Santa week and throw school holidays into the mix plus no business ethic at all and really your order can be at any stage of the process and you'd be none the wiser.
I'm waiting on a few things that are normally here within two days but because of the period the post office and courier companies shut down and it's been a week and a half late so far.
I'm not making excuses for them because it's no excuse to treat your customers like this but at the same time this sort of crap is common here.
They may be building it, it may already be dispatched, who knows?
It will likely eventually turn up before you would ever get an answer from them but it's up to you.
At least paypal offers that protection.
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