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Leon,
Probably the best place to start is to do the system cleanup, that will allow you to delete temp files and unwanted components.
Another question, did this become apparent after deleting any program?
Make sure that your anti virus is up to date, and also do a full scan with this.
Most of these are worthwhile computer maintenance items.
If none of this works then I would be checking your internet settings with your ISP. Maybe get them on the phone to talk you through the settings, or, if you can, jump on the net and find their settings, it should be on the website somewhere.
See how you go with that.
Cheers,
Andrew.
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