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They guys are right about statutory warranty, you're entitled to a reasonable lifespan from any goods, if the MFG won't come to the party go to To consumer affairs.
When you get the replacement flog it on ebay and buy yourself a Panasonic DMR-BWT945GL, they're rock solid, TRIPLE tuner, Blu Ray recorder and 2Tb hdd from memory. Also with their app you can set to record from anywhere you have net access plus you can stream both live and recorded Tv from the device to android or ipad (not sure but probably PC too)
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