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Win7 - "User profile cannot be loaded"
I got a Lenovo laptop running Windows 7 a while back. I set up two user accounts - Account A with admin rights and Account B without admin rights. Then I got lazy and did all my browsing and astronomy stuff on Account A. The laptop worked fine - hadn't downloaded anything lately - and then one day I closed the lid on Account A and the next day I opened the lid and selected Account A and entered the password. Then I got this:
The User Profile Service failed the logon
User profile cannot be loaded.
I can log into Account B with no problems but when I try to install software I'm prompted - as ever - for a password. But now entering the Account A password has no effect. Also, I have a lot of data in Account A that I can't even see.
I've found a couple of possible fixes but they all require the Account A password - which doesn't work. Hmph.
I'm hoping some spacey ice people might have some suggestions for me.
Terry Fowler
Apple Valley, CA
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