[LewisM]

A guarantee is a guarantee. Nothing about the postie - it's the Network not fulfilling. You pay a BULK amount extra, and then that CONTRACT with GUARANTEE is not fulfilled.

If they sell a product with a contractual guarantee, and ADVERTISE they are doing business and deliveries on Saturdays and Sundays for the fortnight before Christmas and AFTER into New Year to the Express Post network (which both sending postcode and receiving postcode is covered by), then that is their obligation to fulfill. If you cannot meet this contractual obligation, then the default option, as per their contract, is compensatory action.

I know the local contractor here well, and they (they are a couple) delivered yesterday Express Post articles to OTHER households - I just spoke to them as they delivered next door (international package).

The tracking indicates NIL movement - no further scan events ANYWHERE (which they ALWAYS do when scanned at depots).