Quote:
Originally Posted by brunono2
I get upset when persons say anything bad about such suppliers as a previous messager who does not know what they are talking about- I have imported many, many items through them and am 100% satisfied- there ARE NOT MANY other suppliers that I can say the same for
Brian
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It is rather obviously that you are talking about me here Brian.
So, who are you to judge me?
Not everyone has the same experiences as you Brian and I
do know what I am taking about. I have, probably, forgotten more than you know about astronomical products. But, having said that, I do expect a high level of service and
product knowledge, as a result. That is my right! So, that is an
arrogant statement to make, as you have no idea of the situation and you do not know me.
From my experience, I cannot defend them in the same manner as you. Although not a certainty, unlike an Australia company whom I will never deal with again, I will
probably not deal with Agena again, based on
my personal experience.
That is the problem with this forum, any descent isn't tolerated.
God forbid anyone to say anything bad about your favourite store on this site.
I do commend you for your loyalty though Brian and your defence of a company that you are oblviously happy with and that is admirable. And I am happy that you have had such a great experience.
You are also completely wrong though, as I can also defend several companies in the same way you have with Agena. There
are other suppliers that are great to deal with, OPT, Stellarvue, in particular, and Astronomics, however, let me clearly state that I think these are great companies to deal with based on
my experiences.
Yours isn't the only experience. And, I do not denigrate them for their speedy service either, but then, that is their job!
Peter