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Check that the EOS utility, (if installed), is not running or trying to run.
Blue-screens, from what I have seen over the years, generally are related to hardware issues/hardware drivers. So check if you have had new drivers recently installed for any hardware, perhaps unknowingly through windows update, and see if you can roll back to a previous version.
Are you using Ascom drivers and/or other hardware like a focuser that is being controlled by BYE? Perhaps look there.
Other devices can also be the cause of the crash, so when using BYE, that might just topple the issue into the blue screen, (a long shot).
Check RAM, and run 'chkdsk /F' on your hard drive so you know it's in good order.
Cheers and good luck!
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