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Old 21-11-2014, 12:05 PM
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pluto (Hugh)
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Join Date: Dec 2011
Location: Sydney
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Quote:
Originally Posted by chrisp9au View Post
Try this link http://auspost.com.au/about-us/compl...-feedback.html
You never know somebody might follow it up!
Cheers
Chris
Aus post can never be bothered catching the lift to my office so they always just leave a card in the mailbox. So I made a complaint and to my surprise someone actually followed it up by calling me and getting all the details. They then contacted the local PO to find out why they weren't delivering. There was a bit of back-and-forward but in the end they said that they won't deliver to my office because they can't be bothered. Obviously this wasn't the outcome I was hoping for, and I do my absolute best to avoid Aus Post's services, but I was impressed that they did take the complaint seriously and they did follow it up.
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