Hi all,
I have just read this recent article on CNet Australia and thought I would post it here:
http://www.cnet.com/au/news/online-s...-to-australia/
Australian retail stores need to lift their game, and start to respect their customers, if they are going to compete. I am finding service in Australia is becoming mediocre, at best, in nearly all cases.
I don't mind paying more for something, and supporting Australian businesses, as long as the service is superior, but that isn't the case any more, as more and more Australian companies are becoming complacent. Why should I pay more here, if my business isn't respected?
Fortunately, there are some great suppliers overseas for astro gear, with some good pricing, despite the freight costs, and the freight time is fairly quick too. I placed an order yesterday with OPT and it will be here Monday. It takes longer to get something from Sydney, unless you pay extra for overnight delivery.
Cheers Peter