Quote:
Originally Posted by MortonH
I've read a few posts on Cloudy Nights saying that ES sent felt rings out to owners who complained about the glare issue. So I've emailed them today asking for some to be sent out. I'll post an update when they respond.
Morton
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Took a few days but Explore Scientific have replied and are sending me out the "fix". It's some kind of adhesive ring that attaches to the bottom of the eyepiece.
The person that first replied to my email hadn't actually heard of the issue or the fix, so I had to be a little persistent!
Since the rings are adhesive they are probably not permanent. I have asked them to send me some spares as well.
There's no charge for this so I'd encourage other owners to test their eyepieces on the Moon and contact ES support if they have the same glare issue.