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I seen a picture of the cable on the web site mentioned and near the RJ45 socket you can see where they join the 2 cables together flat and round .....
When we make these cables we open the USB end unsolder and put a whole new cable from USB end to the RJ45 end ....
joining cables like flat to round in our book is not a good practice and is best to replace the cable and solder and crimp ...what is the old saying check twice cut once !
Hope you get it sorted out that experience would be enough to scare people from using a EQMod cable ever again .
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