[Ajemsa (Andrew)]

I’ve been trying to connect my Eq8 to EQMOD but I’m having issues with the serial to USB converters going through a hub. If I use a direct link all is good but as soon as I plug in the hub in between I can’t get a connection.
What I have:
-The computer is running USB2.0 ports
-Shoestring USB2EQ5 cable (works with direct link)
-Serial link cable together with serial to USB converter (works with direct link)
-USB3.0 powered hub from Dick Smith
http://www.dicksmith.com.au/computer-accessories/dick-smith-4-port-usb-3-0-hub-with-power-adaptor-dsau-xh1227?CAWELAID=120146970000013232& gclid=CKWo0ozDyL8CFZcTvQodxxcA_A
All other connections (flashdrives, etc) seem to be recognised on the hub but not these converters.
I’m hoping that someone may have more knowledge on this than myself (this would be hard!) or if you could recommend a different hub. Thank you.