Thanks Astro744 and Alexander
I am using the eyepiece that came with the telescope, it says Meade Super Plossl on the eyepiece however from the bintel website it says it is a series 4000 (cant see this written anywhere in the eyepiece).
I also used a 10mm eyepiece. This has no name on it and was gifted to me by a generous and warm hearted IIS member
Astro744, the shakes do last for around 4seconds or less. The annoying part is that it just takes too long to focus since I cant fine focus while the shakes are happening
wish I could focus via the keypad as well. Also, if the handset cable hits the scope, it vibrates/shakes it as well