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Leon, if it connects to WIFI OK and show you have an IP address, then I suggest it is a DNS problem, which is well documented about windows 8.1
Go into the IPV4 properties of the wifi connection, set the MANUAL DNS settings button on and then put 8.8.8.8 as the primary DNS server and 8.8.4.4 as the secondary DNS server, click apply, switch to a browser and see if you can now browse the net.
Telstra crowd support has all manner of issues with windows 8.1 DNS listed and this seems to get around the issue of how windows 8.1 looks up DNS.
That is, of course, assuming the wifi device ACTUALLY can connect to the wifi router and give you an IP address
Cheers
Chris
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