Ray, my friend... I'm not sure why you are posting this here. You asked me the same thing in an email this morning... and I replied with the solution.
As I said in the email, the help file is a pdf. You need to install pdf reader form adobe. That is it.
BackyardEOS has it's own support forum. I recommend using it as per instruction when I sent your key. Answers to your support question will be much, much faster if you use the dedicated BackyardEOS support forum. The forum is at
http://forum.otelescope.com.
Hope this helps,
guylain