VTI has sent two emails to let me know the order is on its way and have given me a tracking number, so obviously they are a good site to deal with.
I feel stupid now for asking my question at the start but I did not see their ph number and email address until it was pointed out to me that its at the bottom of their web page.
I was being careful and wanted to make sure it was a legit company, which it obviously is.
( better safe than sorry when buying over the internet aye!)
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