View Single Post
  #24  
Old 20-01-2014, 10:19 PM
clive milne
Registered User

clive milne is offline
 
Join Date: May 2011
Location: Freo WA
Posts: 1,443
Quote:
Originally Posted by bojan View Post
(and, final question: Bintel or Andrews?)
I would recommend that you give both distributors a call and ask them their policy with respect to defects. Specifically, as an experiment tell them that you intend to send the OTA to a credible third party for an optical test report and if the optics are less than 1/4 wave would they exchange it?
You probably don't actually have to go through with the testing (because I think the optics will be fine) but the exercise will reveal to you which distributor will stand by you in the event of receiving a problem child in the post and which one will leave you crying in to your beer. The last time I did this the responses of the two retailers you mentioned were polar opposites in their attitude. One of them is a factory backed dealer with credible, experienced and helpful staff that knows how to service the equipment they sell. The other might possibly be described as a retailer that sells grey import astronomy equipment (amongst other things).

caveat emptor.

Last edited by clive milne; 20-01-2014 at 10:44 PM.
Reply With Quote