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Yes, I agree with David.
Seem like almost everyone who buys one of these falls for that trap.
You have the 2" eyepiece holder AND the 1.25" eyepiece holder both loaded.
This makes your eyepiece too far away from the focus point.
Remove the 2" adapter.
Use the eyepiece with the higher number (probably 20mm or 25mm) for first sighting (it has less magnification and is easier to centre on stuff).
Then switch to the smaller number (probably 10mm or 12mm) for closer detail. Note that too much magnification will present a fuzzy view unless atmospheric seeing conditions are good.
Enjoy.
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