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With your mount does yours seem a bit lose when you touch it?
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If you mean if I touch either end of the telescope, no not really, I have to put a small amount of force to move it. There is a small gap between the mount and the female dove connector but i'm too afraid to tighten the screws. I might have a chat with Celestron support.
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I have not flashed my firmware on the HC yet.
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I'm starting to think that this might be the culprit. I was forced to update my HC and motor boards about a month after first light due to a bootloader error. After it completed I saw a improvement in alignment, tracking and GOTO functions. Unfortunately unless you have the right cable, you will have to buy one for around $50-$60. I got mine from Australian Geographic
here. You will also need a RS232-USB adapter like
this one. If you got all this your set to go!
I hope this helps,
-Luke