I am new too and I have a smaller Skywatcher than you but I could focus it from the very first day. However reading reviews some people did have to collimate it when they bought it, so maybe not all the scopes are collimated when they sell them?
I think you must try to focus slowly in order not to miss the right focus. I think light pollution could also affect clear viewing. Sometimes objects also appear a bit flickery because of air turbulences.
But I am really a beginner too. I had the scope for a couple of weeks and there have been a lot of clouds around, so I have only used it a few times. The experts here will be able to give you better advice.
The spoon shape could mean you do need to collimate it I think. (Edit: I see Chris already told you while I was writing.
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