Quote:
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Originally Posted by Robert_T
There is only one agent for Takahashi in Australia and New Zealand and that's AEC in Cleve, SA. I'm sure if it emanated from there it was not intended to cause distress or discomfort. Rather than going straight for the official slapdown, why not simply contact them and explain the difficulties this caused, and - assuming it did come from them - simply ask that they dont do this again in the future.
e-mail address for AEC is aecclaudio@ozemail.com.au
cheers, |
Robert, you are quite correct in assuming that this came from AEC.
The email came with the following subject line, "Takahashi Professional Standard Observatory Instruments" and comprised wholey and soley of a one page Word document attachment. This document had high resolution images embedded within it and the only text to the document was detailing instruments, contact details for AEC and to "call for a price".
Because the emailer used CC instead of BC it means that everyone can see everyone else's addresses. There were
41 receipients of this email including Flinders Uni (sent to central records dept.), Uni of NSW (sent to the marketing dept.), Monash (sent to inquiries address), Uni of WA (sent to general enquiries address), Grove Creek Obs (sent to bookings address), the secretary of ASNSW, Arkaroola Village Resort (sent to reservations address) and also to us at the Sir Thomas Brisbane Planetarium via the bookings email address.
This is the reply that Grove Creek sent out:
"
How DARE YOU send a 2.09MG attachment to all of us! You silly FOOL! You
didn't even send it to the correct email, you scanned our web site for our
tour enquiry email box. That is SPAM in its worst way possible - plus, you
have exposed all the people below, their private emails. You are now banned
from our domain and I am most angry - it took us 20mins to gain access to
our email, due to this.
You can be assured that the Grove Creek Observatory will NEVER buy anything
from your company as a result and I hope the other people you emailed to,
will follow our example.
You silly person!"
There has been no apology from AEC.
To me, this is a clear case of SPAM. At no point have we ever joined AEC's emailing list and considering we already have 3 telescopes in our small Obs. then we are hardly likely to want an expensive Takahashi 'scope therefore we would not be contacting AEC for a price list.
Thanks rogerg for the link to the Australian anti-spamming authority, I will be using it!
Thanks Dennis for the Takahashi link. I too could not find a contact for them which is a shame as I don't think Takahashi would be too thrilled to learn what their Australian/New Zealand rep is doing.
Peter.