[Jon (Jonathan)]

I'm not usually the sort of person who writes reviews of shops and things. But I can't help but writing something about how good Michael and Don and the guys at Bintel are. High-precision telescopes and cameras are fiddly things, and their owners can be even more fiddly.

I've always had tremendous service - good advice about what to but, and excellent support if things go wrong, or even are suspected of going wrong. My latest issue is an intermittent electrical fault - and we all know how frustrating those can be - causing my telescope to slew crazily in Dec randomly after 2 mins or 12 hours of normal operation. A phone all to Bintel - suspected dodgy servomotor encoders, and a new motor is on its way.

I suspect it's a bloody good business model, though. They've had a good bit of my coin already, and if I ever win the lottery and buy myself a Takahashi-Paramount XXX-rated Finger Lakes astronomical doodad thingy, I know where I'll buy it from :-)