Quote:
Originally Posted by AdrianF
A certain chain store won't get my custom again. Went in last week to buy my wife a Canon camera for our wedding anniversary on Sunday. They didn't have it in stock but said they could get it overnight for me no problem. Went in again on Wednesday the camera hadn't arrived but should be on the courier later in the afternoon. Later I called to find out if it had arrived no was the answer and they hung up on me. Called in again on Thursday the rep checked the computer no sorry it hasn't arrived so he got on the phone to supplier and was told its on its way. Friday morning called to be told the courier haven't arrived yet and will probably be here around 3pm.
At 2:30 drove to Kingaroy to the store. Courier has been but no camera. Then when rep checked the computer he claims I had not even ordered a camera and none had been ordered even for stock.
Great service
Adrian
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Yes,Adrian-I know that store too in kingaroy
,never seen anything so hopeless,tried calling them during business hours,re a camera replacement from insurance (I had no choice of store),and they always had answering machine on-call back in business hours! They know nothing about the products they sell,certainly poor service from that store.
There has been some good replies here,Laurrie's hits it on the head well.Good thread.