Hi All
In some other threads service has been discussed. Personally, I think most companies in Australia do not even know what good or great service is.
I constantly wonder if it is just me expecting too much, but in paying a higher amount for goods in Australia, I want great service. In my view, merely being friendly and selling something to someone isn't great service, but merely being courteous.
So, my question is this "what do you think constitutes good or great service?"
Cheers Pete