Quote:
Originally Posted by AstroJunk
Interesting twist to the debate. I'd just chime in that when I had an issue with a coffee machine, Hardly Normal put me on to the manufacturers support line, in much the way Steve has given you a direct line to Extravision, the Aussie importer and tech support guys.
Isn't that better customer service than sending the unit back and waiting?
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And who is the loudest voice in Australia about online goods from overseas not attracting GST under $1,000.
Gerry Harvey! And he doesn't even provide decent customer service either.
If this is what is going to happen, why have Harvey Norman stores, cut out the middle man and get it direct from the manufacturer, and save money! That is what is coming.