David, are you sure the battery is located correctly and the clip is OK? See if holding the clip down while turning off and disconnecting power, waiting 5 mins and powering up makes any difference. If it does, try a metal shim on top of the battery.
One question. Are you using the hand piece or running it from Gemini.net? Gemini.net might be downloading a default config. You have to get it to save a valid config before letting it download on connect.
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